Why "more with less" starts with fixing what’s broken beneath the surface

Steve Britton

6/28/20252 min read

Why "more with less" starts with fixing what’s broken beneath the surface

For CPOs, Finance & Tech Leaders ready to drive meaningful transformation

2025/26: Efficiency Under Pressure

Across the CPO office, recent surveys tell a familiar story:

Do more with less.

Redeploy talent to value-adding work.

Improve cash performance and margin across the procurement lifecycle.

Sounds reasonable—until you look under the hood.

The Problem: Technology Debt + Dirty Data

Over the past decade, organisations have made major investments in automation, RPA, OCR, and now AI. Yet many are still stuck with manual rework, exception handling, and patchwork processes.

The truth?

You're not short on technology. You're short on usable data.

Let’s take a classic use case: Accounts Payable automation.

A supplier sends in an invoice with incorrect or missing fields. You’ve deployed OCR to extract it, RPA to validate it, and maybe AI to guess missing values. You might even get it right—some of the time.

But what happens when:

The OCR misreads the invoice?

The extracted data is flawed? The AI guesses… incorrectly?

Now your expensive tech stack has just automated a bad decision, which needs—you guessed it—a human to intervene and fix it. Exactly the thing you were trying to eliminate.

More Tech ≠ Better Outcomes

Many businesses respond to this by layering more tech on top:

"Let’s upgrade our AI."

"Let’s build better exception handling rules."

"Let’s integrate another system."

The result? More complexity. More cost. Still broken.

Time for a Paradigm Shift: From Tech Stack to Trusted Service Here’s a radical thought:

What if the real fix isn't more technology—but better data?

Imagine you could:

Cleanse your legacy data.

Capture new inbound documents with 100% accuracy.

Post only validated, enriched, and complete data into your ERP and finance systems.

No guesswork. No patches. No firefighting.

Now imagine it doesn’t require capital expenditure, new IT resources, or adding to your technology debt mountain.

That’s where a SaaS-based, fully managed Data Integrity Service comes in.

What This Looks Like in Practice

No OCR – Modern SaaS services use the technical layer of digital documents, not image-based OCR. This ensures 100% character accuracy.

Rules-Based Validation – Declarative rules (not just AI guesses) check for data completeness and compliance before any posting.

Agentic AI & AI Agents – These advanced models enrich and orchestrate actions only after data is proven accurate—unlocking their real value.

Zero Tech Burden – No infrastructure, no licenses, no upgrades. Just a run-cost tied to volume. Scale up or down without sunk cost risk.

Why This Matters to the Board

This model doesn’t just fix a process. It addresses:

Cash – Faster, cleaner invoice processing improves working capital.

Margin – Reduced exception handling lowers operational costs.

Talent – Frees staff from data-wrangling to focus on value-added activities.

Risk – Reduced audit risk from systemposted errors and corrections.

CPOs & CIOs: This Is the Relief You’ve Been Waiting For

Instead of building more on top of fragile foundations, now’s the time to reset:

Focus on data integrity first.

Let specialists own the tech stack.

Move to a consumption-based model with guaranteed results.

Because automation only delivers when you trust the data it’s built on.

Want to Learn More?

We're helping global procurement and finance teams retire their tech debt and regain control of their processes—without rebuilding from scratch.

Drop a message to learn how a fully managed Data Integrity Service could work in your business to deliver end to end automation for your accounts payable and receivable processes.